I am writing to pass along my complete satisfaction and happiness in the new air conditioning system your company installed on Tuesday of this week. The effort and attention to detail you demonstrated was far above the other two bids I received for this home improvement. This same effort was shown by all of the installation crew who worked so hard and quickly over Monday, and Tuesday, of this week.
In particular, the details in the options you offered to me in the proposal, the evaluation of my windows, including the future plans for their improvement, then sizing the system for the highest efficiency was drastically more detailed and professional than your competition.
By your pressure-free approach, including in the addition of much needed additional air returns and necessary ducts, I am now enjoying a comfortable home where I had been uncomfortably warm for a week and a half since the antique unit shut down!
As one who appreciates extreme attention to detail, I witnessed first-hand the crew aligning all aluminum adhesive tape straight, level, and bubble-free. Watching a crew member digging and using a carpenters level on the soil/gravel for the setting of the outdoor pad further convinced me I had selected the right company. Their effort in cleaning up the work area and the removal of the old unit was just as clean and professional.
Please pass along my satisfaction to Sean, and continue to bid with confidence that the installation crew fulfills your claims of excellence.
All my best!