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McCutcheon Air Conditioning and Heating Blog

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Thanks for a great experience in having my Heat Pump System replaced!

SMAC install 9 blog

Reactions like this one from Bob & Sue Eix fill us with pride and they inspire our team to go above and beyond to ensure the satisfaction of each and every one of our customers.

Hi Greg,

Thanks for a great experience in having my Heat Pump System replaced! Joshua and Marcus did a great job on our installation. They were friendly, polite, neat, clean and worked well together as steady "eddies" to do the job in a neat orderly way. The best! I was very proud to have them here for my installation. They represent Sean McCutcheon very well. They both work hard to be productive all day so when the job is done, they can clean up and be gone. Having been an Electrical Contractor it was a pleasure to see two very productive men come in and work at a steady, unhurried, thorough pace doing a neat clean job on my installation.

Your presentation and proposal were very good also. It was informative and very easy to hear at a perfect technical level. Your response to my additional questions was timely and very much appreciated. When I drove by the yard and office the first time, I was impressed with the neat clean appearance. The trucks were all clean and parked in a very orderly arrangement. The day I dropped off my signed contract, the lady who greeted me at the door had a smile and friendly greeting. This is all the sign of a well-run organized business. What a pleasure to experience this in this world these days.

A BIG THANK YOU TO THE WHOLE TEAM!!!!

 

Sincerely,

Bob & Sue Eix

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